Verizon FiOS Email

Emailing Verizon FiOS Customer Support by GetHuman

For Customer Support
Verizon FiOS does not have an email address that customers can write to. But fear not: customers prefer contacting Verizon FiOS using their customer service phone number anyways.

Customers recently wanted to email Verizon FiOS about the following:

My Fios keeps going down now it won’t go back up. Ont box has red lights and wifi has f...
Verizon Fits account overcharged
I recently moved and I need my service to be relocated, I can install it by myslef
Fios cable keeps pausing across all channels. Boxes reboot. Cycled the main video ser...
My modem is not working. I have already gone through the suggested troubleshooting.
I want to cancel my plan
I’m calling to apply the acp benefit to my account
Need to change plan, connect to agent
I made a payment arrangement last week to pay ***.** this week and the balance on the...
Technician who was supposed to set up our new service stated he would return and hasn’t...
Went to watch HBO & HBO Max last night and after having these for years are now gone?
Swap out old equipment

Help me with my issue

Verizon FiOS Customer Service Email

The best way to get customer service help from Verizon FiOS is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 126,522 GetHuman users who are Verizon FiOS customers have searched for an email address for Verizon FiOS customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your Verizon FiOS issue! Being able to email Verizon FiOS would be nice, but luckily there's a way to talk to them that many customers prefer anyways, which is calling them at their 800-837-4966 customer phone number. The reason why customers try to send emails to Verizon FiOS is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Lower My Bill. Since you cannot email Verizon FiOS customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like Verizon FiOS by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Verizon FiOS

Verizon FiOS does not provide customer service by email, but does provide it by phone. There are 9 ways to reach Verizon FiOS across 3 communication modes: phone, facebook, web. In case you didn't realize there was an alternative, the best phone number for Verizon FiOS customer support is 800-837-4966. With our free tools, you can check out the current wait time for Verizon FiOS and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Verizon FiOS customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Verizon FiOS currently.

What's the connection between Verizon FiOS and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Verizon FiOS's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Verizon FiOS Contact Info

Email-based customer care with other companies

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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