Equifax Live Chat

How to chat with Equifax by GetHuman

https://help.equifax.com/app/chat/chat_launch
Live Chat with Equifax Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Equifax has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

equifax updated the wrong credit file
I was able to do my homework but I was supposed to do to research the accounts that I n...
I had gone to get a new driver license because I moved from Pennsylvania to Nashville...
I have requested a free copy of my credit report about a week ago. Much to my surprise...
I am ** years old. I have always paid my bills on time. I have never been delinquent in...
I just submitted a new Master Card for my monthly equifax payments. Everything went th...
Updating report through Credit Karma
I need a loan payment of around $**** in student debt cleared because I did not take ou...
I tried to change my mobile contract recently. I have been with ** for over ** years bu...
I was trying to view the statues of my three reports. I need help with the Equifax on c...
I need to know my credit score
Hard inquiries removed from report
Claim No. DMGTR*LJDC*Dear Lester O Leonard:**You filed a claim in the Equifax Data Brea...
I am trying to register for credit freeze. I type in my e-mail address and receive a r...
Help me with my issue

Equifax Live Support Statistics

Live chat starting pointhttps://help.equifax.com/app/chat/chat_launch
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:30pm
Average wait3
Current wait3
Rank (overall)5
Alternate methodsphone or chat or email or facebook or web
Quality of communication79%
Quality of help72%
Customer votes33,078
Information last updatedMon Apr 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-846-5279

Chatting with Equifax Customer Service

Live chat with Equifax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Equifax about. We can usually help ensure a better outcome. This is the best way to live chat with Equifax because 187,800 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Equifax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://help.equifax.com/app/chat/chat_launch are used to handling Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change and other customer service issues. When you chat with Equifax agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Equifax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Equifax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Equifax

While Equifax does offer live chat as a way to get help, they also have a phone number. In total, there are 17 ways to get in touch with them. The best phone number for Equifax is their 800-846-5279 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Equifax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Equifax and GetHuman affiliated?

GetHuman and Equifax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Equifax Contact Info

Information that GetHuman and its users have gathered about how to best reach Equifax
Equifax Phone NumberMore Equifax Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!