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FM Global Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access FM Global customer support.

FM Global's Best Contact Information

Q:

How do I contact FM Global customer service?

A:FM Global does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact FM Global starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does FM Global offer 24 hour customer service?

A:Not by phone. But you can contact FM Global 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact FM Global Customer Service

There are other ways to contact FM Global customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

fmglobal.com - Customer Service
Online customer service submission form
24 hours, 7 days
As a last, sometimes only, resort- FM Global customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with FM Global?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with FM Global, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is FM Global?

FM Global is a leading mutual insurance company that specializes in property risk management. With a history spanning more than 180 years, FM Global helps businesses worldwide safeguard their assets and improve their resilience against property-related risks. The company offers comprehensive property insurance and risk engineering solutions tailored to meet the unique needs of each client. FM Global's expertise lies in assessing and mitigating property risks, including fire hazards, natural disasters, and equipment breakdowns. Their risk expertise, backed by a research-driven approach and cutting-edge technology, allows businesses to minimize the impact of potential losses and protect their bottom line. FM Global's commitment to client service, along with their financial stability, make them a trusted partner for businesses seeking effective risk management solutions.

Are FM Global's services available internationally?

Yes, FM Global's services are available internationally. As a global leader in commercial property insurance and risk management solutions, FM Global operates in more than 100 countries worldwide. Its extensive network of offices, laboratories, and engineering centers allows it to deliver its specialized services to clients across the globe. FM Global's international services include property risk engineering, loss prevention consulting, claims handling, and underwriting support. With deep knowledge and expertise in various industries such as manufacturing, technology, and logistics, FM Global helps businesses mitigate risks and protect their assets on a global scale. The company's international presence and tailored solutions make it a trusted partner for multinational organizations seeking comprehensive and reliable risk management services.

What services does FM Global offer?

FM Global offers a comprehensive range of commercial property insurance and risk management solutions. Our services include property risk engineering, fire protection and prevention services, natural hazard assessments, and business continuity planning. Through our risk engineering team, we help businesses prevent and minimize property damage by providing customized recommendations and engineering solutions. Our fire protection and prevention services aim to reduce fire-related risks through tailored risk assessments, loss prevention strategies, and support during the design and construction phases. Furthermore, our natural hazard assessments assist in evaluating and mitigating risks associated with earthquakes, floods, hurricanes, and other natural disasters. Additionally, we aid businesses in developing robust business continuity plans to ensure they are prepared to respond effectively in case of interruption. With over 185 years of experience, FM Global is committed to helping businesses worldwide protect their assets and minimize potential losses.

Top FM Global customer problems and solutions

Click the link above to get answers to just about any FM Global customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see FM Global's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a FM Global agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact FM Global anyways and help you with your issue. Over the last 18 months, 54 customers like you have come in search of a phone number for FM Global and helped us confirm they don't have one. Common reasons that people try to call FM Global customer support department include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call FM Global first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now FM Global doesn't have any phone numbers. It's not always clear what is the best way to talk to FM Global representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If FM Global Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for FM Global, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from FM Global customers like yourself.

GetHuman does not provide call center services or customer support operations for FM Global. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FM Global. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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